Services

Full-service ICT solutions promising you greater flexibility, agility, scalability, and value for money.

Use the managed services provider the government trusts

Give your customers and colleagues complete assurance. Our dual ASD certification guarantees you the top-level data security of a multi-tenanted solution in a protected government cloud.

Designed for enterprise grade mission critical and virtualised environments, solutions include:

Support Services

Experienced help desk providing 24x7x365 support for all standard and emergency issues. Log, update and manage tickets with ease. Custom support processes can be built in for unique requirements.

Security

Minimising the risks to availability, integrity and confidentiality of your services and client data. We’ll work with you to identify appropriate risk mitigation strategies and our solutions include redundant systems, firewalls that are approved for federal government use, policies and procedures to support the core system appropriately, access control, encryption, backups, and other measures as appropriate.

Read more about security-as-a-service.

Compute Services

Easily procure and provision any size slice of RAM and CPU capacity, ensuring maximum flexibility while minimising costs. Deploy your critical applications on different hardware compute nodes in a load balanced configuration, protecting transactional systems from impact in the event of a hardware failure or required maintenance activities.

Server Load Balancing Services

Dedicated load-balancing clusters for high load provide improved redundancy and/or availability of your applications. The load-balancing cluster supports all standard protocols and can support SSL offload, compression, HTTP caching and other content delivery network (CDN) functions. It enables images and static content delivery to be offloaded from the servers, making them more efficient and improving security enforcement.

Resilience

Failures occur in any environment, which is why we have developed our platform to be ‘self-healing’, including, but not limited to, healing around failed switches, compute nodes and storage components.

Self Service Portal

All enterprise clients have access to a self-service portal with the flexibility to securely monitor and/or manage environments without the need for virtualisation engineering knowledge. The portal can be accessed from anywhere you have internet access, including any mobile device.

Network Services

Quality telecommunications and internet connectivity lie at the core of all enterprise IT solutions. At Sliced Tech we operate our IPv6 and IPv4 operational core network in a fully-redundant configuration, ensuring performance and availability is maximised. Redundant paths minimise interruptions to service due to equipment or link failures. You also have the ability to access our platform via private telecommunications links and/or the internet. Our Canberra data centre has connections to ICON for the federal government. This infrastructure is managed seamlessly by our support team.

Storage and Storage as a Service

Two tiers of production storage and backup are available. All of our storage and the supporting connectivity is fully redundant to support your critical business requirements. Our production tiers provide enterprise grade storage, engineered to meet the most demanding requirements for volume and IOPS throughput. Our Tier 1 storage is suitable for high transaction applications, such as enterprise database applications or websites with large traffic volumes. Our Tier 2 storage is suitable for production applications that require less intensive performance options. We can also provide multi-site storage options for those that need this additional level of assurance.

Email Hosting

We have significant experience in managing personal, corporate and government mail systems from end to end. Choose from fully managed, partly managed or 100% self-managed mail services with the help of our simple and reliable SPAM and AV management system.

Features include:

  • White Lists
  • Recipient Controls
  • Adaptive SPAM Engine
  • User Level Controls
  • Black Lists
  • Destination Controls
  • Reliable AntiVirus Engine
  • Simple Management

Internet Filtering

A growing concern for corporations and government agencies is the ability to filter, monitor, report on and manage internet usage and miss-use. Sliced Tech offers an internet filtering solution that can be managed either by us, via a joint arrangement, or 100% managed by YOU on your site.

Features include:

  • Category Control
  • Per User/Group Filtering
  • Adaptive Malware Engine
  • Adaptive Caching to Improve user Experience
  • Custom Categories
  • Per User/Group Reporting
  • Real Time Visibility and Reporting
  • Simple Management



  • Support Services  

    Experienced help desk providing 24x7x365 support for all standard and emergency issues. Log, update and manage tickets with ease. Custom support processes can be built in for unique requirements.

  • Security  

    Minimising the risks to availability, integrity and confidentiality of your services and client data. We’ll work with you to identify appropriate risk mitigation strategies and our solutions include redundant systems, firewalls that are approved for federal government use, policies and procedures to support the core system appropriately, access control, encryption, backups, and other measures as appropriate.

    Read more about security-as-a-service.

  • Compute Services  

    Easily procure and provision any size slice of RAM and CPU capacity, ensuring maximum flexibility while minimising costs. Deploy your critical applications on different hardware compute nodes in a load balanced configuration, protecting transactional systems from impact in the event of a hardware failure or required maintenance activities.

  • Server Load Balancing Services  

    Dedicated load-balancing clusters for high load provide improved redundancy and/or availability of your applications. The load-balancing cluster supports all standard protocols and can support SSL offload, compression, HTTP caching and other content delivery network (CDN) functions. It enables images and static content delivery to be offloaded from the servers, making them more efficient and improving security enforcement.

  • Resilience  

    Failures occur in any environment, which is why we have developed our platform to be ‘self-healing’, including, but not limited to, healing around failed switches, compute nodes and storage components.

  • Self Service Portal  

    All enterprise clients have access to a self-service portal with the flexibility to securely monitor and/or manage environments without the need for virtualisation engineering knowledge. The portal can be accessed from anywhere you have internet access, including any mobile device.

  • Network Services  

    Quality telecommunications and internet connectivity lie at the core of all enterprise IT solutions. At Sliced Tech we operate our IPv6 and IPv4 operational core network in a fully-redundant configuration, ensuring performance and availability is maximised. Redundant paths minimise interruptions to service due to equipment or link failures. You also have the ability to access our platform via private telecommunications links and/or the internet. Our Canberra data centre has connections to ICON for the federal government. This infrastructure is managed seamlessly by our support team.

  • Storage and Storage as a Service  

    Two tiers of production storage and backup are available. All of our storage and the supporting connectivity is fully redundant to support your critical business requirements. Our production tiers provide enterprise grade storage, engineered to meet the most demanding requirements for volume and IOPS throughput. Our Tier 1 storage is suitable for high transaction applications, such as enterprise database applications or websites with large traffic volumes. Our Tier 2 storage is suitable for production applications that require less intensive performance options. We can also provide multi-site storage options for those that need this additional level of assurance.

  • Email Hosting  

    We have significant experience in managing personal, corporate and government mail systems from end to end. Choose from fully managed, partly managed or 100% self-managed mail services with the help of our simple and reliable SPAM and AV management system.

    Features include:

    • White Lists
    • Recipient Controls
    • Adaptive SPAM Engine
    • User Level Controls
    • Black Lists
    • Destination Controls
    • Reliable AntiVirus Engine
    • Simple Management

  • Internet Filtering  

    A growing concern for corporations and government agencies is the ability to filter, monitor, report on and manage internet usage and miss-use. Sliced Tech offers an internet filtering solution that can be managed either by us, via a joint arrangement, or 100% managed by YOU on your site.

    Features include:

    • Category Control
    • Per User/Group Filtering
    • Adaptive Malware Engine
    • Adaptive Caching to Improve user Experience
    • Custom Categories
    • Per User/Group Reporting
    • Real Time Visibility and Reporting
    • Simple Management


Contact us now

Tell us what problems you need solving and one of our experienced solution architects will be in touch as soon as possible.

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